Frequently Asked Questions (FAQs)
Q1. How do I receive my Certificate of Completion?
To receive your Certificate of Completion, you must:
Complete the course videos and required learning activities
Complete the course assignment
Email your completed assignment to info@thegeotechnicals.com
Once your submission has been reviewed and verified, your digital Certificate of Completion will be sent to the email address used during registration.
You may request your certificate at any time during your course access period once you have completed the required assignment.
Q2. Can I communicate with the course instructor during the course?
Yes. Although the course is self-paced, you are welcome to contact the instructor with academic or technical questions.
You may email your questions to:
You may also leave a comment directly under any course video. Dr. Ahmed ElMouchi will review and respond to course-related questions as soon as reasonably possible.
Please note that response times may vary depending on the nature of the question and the instructor’s professional commitments.
Q3. Is this course accredited for CPD hours?
The course includes approximately 7.5 hours of documented learning content.
Your Certificate of Completion and the documented course hours may be used toward Continuing Professional Development, or CPD, reporting, subject to the requirements and approval of your local professional or regulatory body.
Participants are responsible for confirming whether the course qualifies under the CPD requirements applicable to their professional registration.
Q4. Will I receive lifetime access to the course videos?
Your initial enrollment includes immediate access to all available course videos and learning materials for one year from the date of registration.
After the initial one-year access period expires, you may contact The Geotechnicals Team and request to be added to an available future round of the same course at no additional course enrollment fee.
This arrangement may therefore be considered similar to lifetime access, provided that:
You contact The Geotechnicals Team when you wish to regain access
The course continues to be offered
A future round is available
Renewed access is not activated automatically and may depend on the timing and availability of future course rounds.
Q5. What if I am unable to complete the course within one year?
The initial one-year access period is intended to give participants sufficient time to complete the course while encouraging steady progress.
However, we understand that work responsibilities, project deadlines, travel, and personal commitments may sometimes delay completion.
If you are unable to complete the course within the initial one-year period, please contact The Geotechnicals Team at:
We will add you to the next available round of the same course so that you can continue your learning and complete the course at your own pace.
Please note that renewed access is provided through available future rounds and is not activated automatically.