Frequently Asked Questions (FAQs)
Q1. How do I receive my certificate of completion?
A: To receive your certificate, you must:
Watch all course videos during your 8-week access period.
Complete the course assignment and email your answers to: info@thegeotechnicals.com
Once we verify your submission, we’ll send your digital certificate of completion to the email you registered with.
Q2. Can I communicate with the course instructor during the course?
A: Yes! While this course is self-paced, you’re always welcome to reach out to the instructor via email for academic or technical questions. You can email us at info@thegeotechnicals.com, and we’ll do our best to respond promptly. Also, you can comment on any of the videos of the course and Dr. ElMouchi will answer your questions ASAP.
Q3. Is this course accredited for CPD hours?
A: Yes, your certificate of completion and the documented course hours (total of 7.5 hours) can be used toward CPD reporting depending on your local regulatory body.
Q4. Will I get lifetime access to the videos?
A: Course video access is limited to one year. However, please note that new Rounds may begin for other students, which could temporarily limit your access to specific videos scheduled for later weeks.
Q5: What if I am unable to complete the course within one year?
A: We originally set a one-year completion window to encourage engineers to stay on track and complete the course in a timely manner. However, we understand that professional and personal commitments can sometimes delay progress. Our priority is not the calendar—it is ensuring that you have the resources and support you need when you are ready. If you are unable to finish within the year, simply reach out to our support team. We will gladly add you to the next available round so you can complete the course at your own pace.